Accessibility

Accessibility Statement

We want everyone to be able to book and track a car service with us, including people who use screen readers, keyboard navigation, magnification or other assistive technology.

What We Aim For

We work towards the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our standard. In practice that means:

• Every control reachable and operable by keyboard alone
• Meaningful labels on buttons, links and form fields, so a screen reader announces what they do
• Text contrast that stays readable at normal settings
• Layouts that reflow without horizontal scrolling when text is enlarged
• Status changes — a booking moving stage, an error on a form — announced rather than shown by colour alone

Where We Fall Short

We are being straightforward here rather than claiming full compliance. Known gaps we are working on:

• Some older pages have not yet been audited end to end against WCAG 2.1 AA.
• A small number of images carry generic alternative text rather than a useful description.
• Documents such as invoices are generated as PDFs, which are not fully tagged for screen readers. If you need an invoice in an accessible format, ask us and we will send one.

Tell Us About a Problem

If something on this site blocked you, we want to know — that is the fastest way for us to fix it. Email support@drivedetailsindia.com with "Accessibility" in the subject line, and tell us the page and what happened. We aim to respond within 5 working days.

If you cannot complete something on the site, call us on +91 78274 83041 and we will do it with you over the phone.